Legal
Terms of service
These terms apply between Al Kays International LLC (“we”) and the business that creates a LoyaltyJuice account (“you”). By creating an account or using the service you agree to them.
Last updated: 21 September 2026
The service
LoyaltyJuice lets you run a digital loyalty programme: enrol guests, issue wallet cards, award and redeem rewards, and — with guest consent — send messages. We may improve or change features over time and will tell you about material changes.
Your responsibilities
Accurate account details
Keep your account information and your team’s access up to date, and keep log-in details secure.
Your guests’ data
You decide how your guests’ data is used and must have a lawful basis for it, including consent for marketing.
Your rewards
You are responsible for honouring the rewards and terms of your own programme.
Fair use
Do not misuse the service, send unsolicited messages, or attempt to access data that is not yours.
Plans and payment
Paid plans are billed in advance in the currency shown for your market. Prices and what each plan includes are shown on the pricing page. You can cancel at any time; access continues to the end of the paid period.
Your data when you leave
You can export your guest list, balances and visit history at any time. After cancellation we delete or anonymise account data within a reasonable period, except where the law requires us to keep it.
Liability and law
The service is provided with reasonable skill and care. To the extent permitted by law, our total liability is limited to the fees you paid in the twelve months before a claim. These terms are governed by the laws of the Sultanate of Oman.