LoyaltyJuice

Resources

Loyalty resources for hospitality

Practical guides, comparisons and answers to the most common questions about loyalty programmes for restaurants, cafés and hotels.

Guides

Comparisons

Frequently asked questions

What does it cost to run a loyalty program in Oman?
Plans are priced per month in your own currency and include a set number of Wallet Members and locations, with extra capacity available without changing plan. Every plan includes Nudge AI. See the pricing page for the current figures — they are not repeated here, so this answer can never disagree with what you are actually charged.
Do guests need to download an app?
No. Guests join with their phone number and the card is added to Apple Wallet or Google Wallet, or opened as a web page. There is nothing to install.
Does it work in Arabic?
Yes. The guest card, the join page and the merchant dashboard all run fully in Arabic with right-to-left layout, and campaigns are written in both Arabic and English.
How long until it shows results?
Most businesses see a measurable change in repeat-visit rate within 60 to 90 days, provided the reward is reachable within about six to eight weeks of normal visits.
What is the best loyalty program software for a café in Oman?
The best loyalty software for a café in Oman is one that enrols guests by phone number at the counter, works in Arabic as well as English, and does not require the guest to download an app. Most international loyalty platforms are English-only and priced in dollars; a program built for Oman prices in rial and handles right-to-left Arabic properly.
How many stamps should a loyalty card require?
Between 8 and 10 stamps works best for a daily café, and 5 or 6 where visits are monthly rather than daily — a fine-dining room, a resort. The rule is to pick a target a regular can reach in six to eight weeks. Set it higher and people give up before the first reward; set it lower and you give away margin you did not need to.
Is a digital loyalty card better than a paper stamp card?
Yes, for three reasons: a digital card cannot be lost or forged, it tells you who your guests actually are, and it lets you message guests who have stopped visiting. A paper card gives you none of that — once it leaves the counter you know nothing.
Does this comply with Oman’s Personal Data Protection Law?
The software captures explicit marketing consent at the moment a guest joins, stores the consent timestamp, and excludes anyone who has not opted in from campaign audiences. Oman’s PDPL requires consent for direct marketing, so consent is built into the enrolment flow rather than assumed. You remain the data controller for your guests’ data.
Can I use it across more than one branch?
Yes. Guests keep one card across all your branches, and staff at any location can award stamps and redeem rewards. Each plan includes a number of locations, so adding a branch usually costs nothing until you outgrow the plan.
What happens to guest stamps if I cancel?
You can export your full guest list, including balances and visit history, as a CSV at any time. The data is yours.
How do guests who change their phone find their card?
The card is tied to their phone number, not the device. They re-open the join link, enter the same number, and land back on their existing card with their stamps intact.
Does it integrate with my POS?
Not yet in this version — staff look up the guest by phone number on a separate screen at checkout. POS integration is the natural next step and removes the second-device problem entirely.