🇴🇲 Oman
Digital loyalty program software in Oman
A loyalty card that lives on the customer's phone. They join with a phone number at the till, the card goes into Apple Wallet or Google Wallet, and they collect a stamp on every visit. Priced in OMR, and fully bilingual with proper right-to-left Arabic.
What differs in this market
- Currency
- OMR — three decimal places, so balances are held to the fils
- Dialling code
- +968
- Time zone
- Asia/Muscat (UTC+4)
- Languages
- English and Arabic
- Local campaign occasion
- Oman National Day, 18 November
Questions
Does it handle OMR correctly?
Yes. Amounts are stored as whole numbers in the smallest unit, and OMR — three decimal places, so balances are held to the fils. That matters more than it sounds: half the GCC uses three decimals and half uses two, and a shared "multiply by 100" would be wrong in one of them.
Do local phone numbers work?
Yes. Numbers on +968 are recognised and normalised to international format, including when typed in Eastern Arabic numerals.
When do campaign messages go out?
Inside the quiet hours you set, on Asia/Muscat — the business's clock, not the server's and not the browser's. UTC+4 is an hour different from parts of the GCC, which is exactly the kind of detail that sends a message at the wrong time.
What about local occasions?
Campaigns can be built around Oman National Day, 18 November, as well as Ramadan and both Eids.